Refund & Cancellation Policy

Cancelling

You can cancel a subscription at any time from your profile. Cancellation stops the next renewal; it does not delete your account, and your data stays until you delete it yourself.

Refunds

You can request a full refund within 14 days of your purchase. That applies to both the monthly plan and the one-time full-journey purchase. We do not charge a cancellation fee, and we do not deduct anything for the time you used.

The 14 days run from the date of the payment, not from when you first opened the service.

After 14 days a monthly subscription can still be cancelled at any time — cancelling stops the next renewal, and the period you have already paid for runs to its end. The one-time full-journey purchase is not refundable after 14 days.

• Full refund, no cancellation fee, no pro-rating.
• Within 14 days of the payment date.
• Applies to the monthly plan and to the one-time full-journey purchase.

Your rights on top of this

Statutory cancellation and refund rights under the law of ⟨TO BE COMPLETED⟩ apply regardless of what this policy says, and nothing here reduces them. Where the law gives you more than 14 days, or a right this policy does not mention, the law wins.

How to ask

Email ⟨TO BE COMPLETED⟩ from the address on your account. We will confirm and process approved refunds through Stripe to the original payment method.

Failed payments

If a renewal payment fails, access to paid features may pause until payment succeeds. We will not delete anything because of a failed payment.